
NAN Infant Formulas FAQs
Here are some common questions and answers about NAN Infant Formulas
When it comes to babies, Breastfeeding is best, and provides the ideal nutrition. As every child's development is different, be sure to consult with your health care professional for individual advice about feeding your baby.

Infant formula is the only suitable alternative when breastfeeding is not possible. Infant formula provides your baby with all the essential nutrients from birth.
Follow-on formula is specially designed to meet the nutritional needs of infants from 6 months of age and is usually referred to as Stage 2 formula. Follow-on formula provides your baby with important nutrients at this age to complement your baby’s diet as it becomes more and more diversified with the addition of other solid foods.
Preparation instructions will vary depending on the formula stage and type and these can be found on the label of the formula you are using. How you prepare infant formula will depend on the stage and type of formula you’re using. Before you begin, it’s really important that you follow all directions carefully and accurately.
For SUPREMEpro, OPTIPRO and COMFORT Stages 1 & 2 formula, please use the following preparation instructions:
- Wash your hands carefully.
- Wash bottle, teat and cap thoroughly. Boil for 5 minutes. Leave covered until use.
- Boil drinking water and allow to cool until lukewarm (40°C)
- Consult feeding table. First, pour water into the bottle. Then, add powder using only the scoop provided. Level scoop using inner rim of can.
- Make sure the scoop is dry and suspend scoop on inner rim of can. Close lid tightly after each use and store in a cool dry place.
- Cap the feeding bottle, and shake well until powder is fully dissolved. Check temperature before feeding the baby. Feed immediately. It is safer to feed immediately after prepared.
- To maintain the number of live cultures, the boiled water must be cooled down to about body temperature before adding the powder.
- Use only the enclosed scoop. Using more or less powder than indicated will either lead to dehydration or deprive your baby of proper nutrition
- Prepare each bottle individually. Formula left in the bottle after a feed must be discarded.
- Always hold baby while feeding, leaving baby unattended may cause choking.
To view the preparation instructions for our products, click on the product name:
Simply put, no – we do not recommend you prepare infant formula and keep it in the fridge for later use. Each bottle should be prepared individually, and any leftover formula at the end of each feed should be thrown out.
Your baby may better adapt when changes in feeding are introduced gradually. To ease the transition, alternating between your baby’s current formula and their new formula over time may help. It’s important however, that you don’t mix existing formula with the new in the same bottle. We recommend starting by swapping out the morning feed first. This is so you can easily monitor for any adverse reactions. Then over the coming days, slowly continue to swap out subsequent feeds. Do this until all feeds have been completely swapped out to the new formula, transitioning the night time feeds last. Give your baby time to adapt to this new routine as it can take somewhere up to 2 weeks to fully transition to a new formula.
Your baby’s infant formula can be stored up to 3 weeks after opening. After each time you use it, close the lid tightly and place it in a cool dry place. Discard any unused formula after those 3 weeks.
The scoop sizes from NAN infant formula will vary between each formula type. You’ll be able to find the average scoop weight located right underneath the tin’s ingredients panel.
Only ever use the scoop provided with your tin, and do not alter the recommended recipe of powder and water without seeking medical advice. Using more or less than the suggested powder and water can make your baby sick from dehydration or deprive them of the proper nutrition needed to support their growth.
We are committed to making 100% of our packaging recyclable or reusable. We include the Australasian Recycling Label (ARL) on all our retail products including NAN Toddler tins. The ARL shows that the tin, lid, scoop and the foil seal (when made in a ball) of our tins are all recyclable, as well as the box of our sachet packs. The foil of our sachets and the tamper evidence tab on the lid of our tins are the only packaging pieces that should go in the bin. We’ll keep working on finding a recycling solution for these packaging pieces.
Yes, at Nestlé we aim to use renewable resources, without compromising on safety or quality. 66% of the plastic in NAN lids, and 95% of the plastic in our NAN scoops comes from a renewable resource – sugar cane. Our factories are ISO 14001 certified, an internationally recognised guarantee of their environmental management standards. A third of Nestlé factories are already using renewable electricity and we are continuously advancing towards our 100% renewable electricity goal. Globally, Nestlé is also focusing on supporting farmers and suppliers to advance regenerative agriculture, as well as planting hundreds of millions of trees within the next 10 years.
NAN SUPREMEpro 1 Premium Starter Infant Formula is available in a box of 4 x 17g sachets.
Can't find the answer to your question? Contact our Careline experts by phone or email:
By phone
Speak directly to our Nutrition experts
By email
Advice from our experts, to your inbox
Not quite what you're looking for?
Simply start typing a keyword or question to begin your search
Join
Get full access to expert-backed nutrition support
Personalised content
Weekly + monthly e-newsletters based on baby's development straight to your inbox, plus a personalised browsing experience.
Tips & advice
Chat with our Nutrition Experts or browse our FAQs, anytime, anywhere.
Handy tools
Interactive tools to help you keep track of complex things - like fertility, ovulation and growth
Exclusive deals
Member only competitions, giveaways and special offers, just for you.